You can track your shipment by entering the tracking number provided in your confirmation email directly on our tracking page to see live updates on your package’s location.
If you've lost your tracking number, please contact our customer service team with your order details. We'll verify your information and resend the tracking number to your email.
Tracking data is updated in real-time as your package reaches new checkpoints. However, delays in scanning or network updates may occasionally cause short lapses in tracking visibility.
If your tracking hasn’t updated in 48+ hours, it could be delayed due to transit or customs. Contact support with your tracking number for assistance and the latest information.
Yes, you can track multiple packages at once by entering all tracking numbers separated by commas or spaces in the tracking tool. Each shipment will display its individual status.
“Pending” status means your order was created, but the package hasn’t been picked up or scanned yet. Updates typically appear within 24–48 hours once the shipment is in transit.
Yes, we provide international tracking for most destinations. You can monitor your shipment’s journey globally until it is successfully delivered to your address or designated pickup point.
“In Transit” indicates your package is currently moving between locations or hubs and is progressing toward the delivery address. It may stop at multiple checkpoints before final delivery.
